Shipping & Returns

We are a small business.

Please if you have any questions or clarifications you need made on a product or service, please contact us before you purchase the item.

Our orders are processed in 24-48 hours from when placed. (Accept during holidays & weekends)

Shipping prices list on the website are estimated quotes, actual shipping charges will be applied at the time package sent out.

For Back Orders or Any Delays we will contact you through your billing information, before any order is sent out, unless otherwise noted.

Please see the "Shipping Instructions or Comments about your order" section in the "Shipping Method" section of the shopping cart. Any special request, delivery instructions, back order instructions or the purchase of tracking or delivery insurance, should be noted in this section.

Shipping days are Monday-Friday

We ship to all contiguous 48 U.S. States, Alaska, Hawaii, Puerto Rico.

We ship through UPS & United States Postal Service (USPS). Shipping time varies depending on shipper, method of shipping & delivery location.

UPS depending on shipping location 5-14 business days.
USPS depending on shipping location 7-21 postal days. (USPS we recommend you requesting, the purchase of: delivery tracking & insurance.) Except for Alaska, Hawaii, & Puerto Rico, which may only be shipped through USPS, may take 4-8 weeks.

Depending on the shipper. Any package(s) that arrives damaged should be reported immediately to the delivery driver. Any products that are damaged in shipping must be reported to Elemental Inspirations by email in 24 hours of recieving shipment.

We are unable to accept any returns for any reason; unless it is due to damaged or broken items during shipping. A claim investigation will be made with the shipping company to determine the status & result of the claim ticket.
Once the claim is completed, we will be able to determine our course of action.

Any items allowed a Merchandise Return Authorization Number (MRAN) will be returned at customers cost to & from, (and again if necessary) and will be reduced a 20% restocking fee & have in-store credit for the remaining balance. Call Tags also need an MRAN.
If your package does not have a MRAN number on the package we will not accept the package.

Back
Copyright © 2017 Elemental Inspirations. Powered by Zen Cart